Support

How to reach Muntrie.

Product support

For product questions, bug reports, onboarding help, or general support, include your platform, app version, device model, and steps to reproduce when possible.

support@muntrie.com

Billing and premium access

Purchase status, restore issues, receipts, or subscription questions. Store refunds and cancellation controls remain handled by Apple or Google.

billing@muntrie.com

Privacy and data requests

Privacy questions, data handling requests, or questions about local data, diagnostics, and service providers.

privacy@muntrie.com

Security reports

Vulnerability reports, abuse reports, or issues that may expose sensitive information.

security@muntrie.com

Formal legal notices

Rights requests, formal notices, or operator matters. Use the operations inbox for publisher or business routing questions.

legal@muntrie.com ops@muntrie.com

Include the context that helps us reproduce the issue.

01

Platform and version

Tell us whether you are using iOS or Android, plus the Muntrie version and device model.

02

Steps and screenshots

For bugs, include what you expected, what happened, and screenshots or screen recordings if useful.

03

Keep secrets out

Do not send passwords, full payment card details, private keys, or other unnecessary sensitive information.

Account and data requests

Muntrie does not currently require an app account for the core experience, so there is no Muntrie account deletion workflow today. Data handling requests can be sent to the privacy inbox, and the Privacy Policy explains current retention and deletion behavior.

Read the Privacy Policy

Store links are still placeholders.

The public site can be used for review preparation now. Final App Store and Google Play links, badges, and QR codes should be replaced once the store listings are live.